Shipping Policies

Shipping Policies

Our shipping policies are that all shipments will ship via UPS Fed-Ex or USPS. Your shipping cost is what we pay UPS or USPS to ship.

We ship to retail customers only in the 48 continental United States. We will ship to Alaska via flat rate shipping.

Seasonal Considerations

During the summer months, the temperatures throughout the United States create an additional challenge for the successful shipment of fine chocolates. To ensure that your chocolate arrives in the excellent condition you expect, an insulated box and ice packs are required with every order that has chocolates.

UPS Shipping Zones Map

Click on map to see larger version.








Shipping Specifications & Recommendations

Provide your email address when ordering to ensure that a tracking number is sent to you. The subject line will read “Package shipped to you” or “UPS Quantum View”. Please be sure to un-spam any such messages.

Ground Service will be shipped between Monday-Thursday. All orders placed after 1:00 pm EST on Thursday, will not be shipped until the following Monday.

Regardless of the season, we suggest that someone be available at the shipment address on the expected delivery day (shipment to a business address when possible is highly recommended).

Payment Method

We accept Visa, Master Card and Discover Card. We make every effort to maintain listed prices; however prices are subject to change without notice.

Our Guarantee

Queen Bee Gardens® guarantees that your order will arrive in good condition.  We will exchange or refund any purchase that does not arrive in satisfactory conditions.  In order to exchange you product or receive a refund, you must contact us within 48 hours of receiving product. Please call us at 800-225-7553.  We love to hear from you!